Comments on: Get to Know LibLime: Debra Denault http://blogs.liblime.com/open-sesame/archives/292 A blog about free access to ideas and information Fri, 10 Feb 2012 20:26:02 +0000 http://wordpress.org/?v=2.7.1 hourly 1 By: Jon Gorman http://blogs.liblime.com/open-sesame/archives/292/comment-page-1#comment-6812 Jon Gorman Mon, 26 Jan 2009 14:46:04 +0000 http://blogs.liblime.com/open-sesame/?p=292#comment-6812 I've used the open-source OTRS system in the past for keeping track of problems. It has a"customer" display, which does something similar. It's a bit ugly though and a bit tricky to set up. It needs works...and a graphical designer. It's obviously skewed towards programmers who like lots and lots of choices. That being said, it is open and free. If Liblime has a ticket tracking system it might have a customer page if you hunt around. I’ve used the open-source OTRS system in the past for keeping track of problems. It has a”customer” display, which does something similar.

It’s a bit ugly though and a bit tricky to set up. It needs works…and a graphical designer. It’s obviously skewed towards programmers who like lots and lots of choices.

That being said, it is open and free.

If Liblime has a ticket tracking system it might have a customer page if you hunt around.

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